"Care You Can Trust"
Vision, Mission & Strategies
Vision Statement
To contribute to the growth and particularly innovation of the insurance industry in Zimbabwe by technical expertise to our clients in the Industrial, Commercial and Private Sector.
Statement of Values
- We value our customers and are dedicated to serve the customer’s needs.
- To provide a service exceeding client expectations.
- We approach every aspect of our work with professionalism and integrity.
- Honesty, integrity and transparency in all transactions conducted both within the organisation and with external customers.
- In all operations to work as a team, accommodating different views and with sound communication, preceding on the action that best suits the clients and Company’s interests.
- Offering employees a fair remuneration based on performance.
- To ensure that all clients are always in a winning position.
- Commitment to providing a fair return to shareholders.
Mission Statement
To provide both short term and long term insurance advice and guidance that exceed client expectations and to add value to our stakeholders.
Our Strategic Objectives
- Develop intellectual capital to provide the most experienced technicians.
- Maximise resources to increase efficiency.
- Develop a highly motivated and fairly remunerated team rewarded on results.
Our Philosophy & Strategic Objectives
We provide a professional yet personal service and our technicians are tasked with developing relations with clients so that we become an extension of their own organisations. We hope to achieve:
- Confidence that we have the technical experience second to none in the market available to negotiate with insurers.
- To arrange insurance and loss control in innovative ways.
- To provide the best rates available in the market generally having regard to the quality of the product and the efficiency of the underwriter. Cheapest is not always the best buy.
- To deliver a claims collection service which exceeds the best in the market.